When Your Visa Extension Goes Wrong 当签证延期出错的时候

 

 

Visa application through an trusted agent is wildly chosen by foreigners, pay a service fee and wait for result, usually easy and pain free. Until everything is not fine anymore. Reindeer Station encountered a case in which due to the lack of communication of the previous agent, client and Foreign Expert Bureau, a residency permit extension was declined and the client was forced to leave the country.

通过信任的中介机构办理签证时许多外国人的选择，支付服务费然后等结果即可，一般来说简单省力。直到不是一切都没有问题的时候。灵达商务遇到一个案例，因为之前的中介，客户，以及外专三者之间沟通不利而导致最后客户的居留许可延期被拒，客户被要求离境这一结果。

 

This client first came to Ningbo as a student. Before graduation, he used an agent to apply for work related residency permit. It was successful, as the officer handled the case allow certain materials to be submit later and grant the extension of his residency permit. In this case, the foreign expert Bureau gave three months grace period for the material and replace the student resident permit to work residency permit without issuing the work permit. The intention was to allow the graduate sometime to find a job that would qualify a work permit.

这位客户起初以学生身份来到宁波，在毕业前夕，他通过中介申请工作相关居留许可。办理是成功的，办事老师允许一部分材料后补并准予延期了居留许可。在这个案例中，外专局给出了三个月的期限补充材料，并将学生类居留许可替换成为工作类居留许可，而并没有签发工作证。本意是给予一定时间让毕业生找打能够符合办理工作证要求的工作。

 

Yet he didn’t submit the materials for work permit later and never really obtain a valid work permit. As far as he was concerned, his visa was valid and his stay in China was legit. Now we cannot tell it is the agent forget to communicate this important information to the client, or the client simple forget, as they are not in cooperation anymore.

但是，他并没有后续提供材料办理工作证，因此一直未取得有效的工作证。对于他来说，他的签证是有效的，他在中国居留是合法的。现在我们已经无法得知究竟是中介忘记告知这一重要信息给客户，还是客户只是忘记了，因为他们已经不再合作。

 

Reindeer Station got the final answer from Ningbo Foreign Expert Bureau, since the client never obtained the work permit, he has been illegally work in China for a year. Now the only visa he can get is a T-visa for one month and he has to provide airline ticket leaving China, end of case. For humanity help or being generous with foreign students, the bureau allowed submission of certain materials later as a grand gesture. Yet abuse this kindness by completely forget about the case is not tolerable. Especially the policies now are tighten on immigration, simply make the case worse.

灵达商务从宁波外专局处得到最后答案，该客户从未取得有效工作证，说明其已经在中国非法就业一年。现在只能给予T签证，他需要提供离境机票凭证并在一个月内离开中国。如果之前是出于人道主义援助支持外国留学生在华就业，暂时允许材料后补而先签发居留许可，是一份好意。那么滥用好意完全忘记后补材料这件事就无法被容忍了。尤其在于移民政策收紧，这只能让情况更加糟糕。

 

So far, we feel sorry for the client, not only for the situation he is in now, but also for him choosing the wrong agent. Reindeer Station implemented a CRM system that documents all client data, in confidence of course, which means that the system alert about data and materials even when it is different customer service consultant handling the case, all relevant information is automatically up-to-date. In this case, such important notice from the foreign expert bureau can never be forgotten!

我们对客户的境遇表示同情，但是更为他选错了合作的中介表示遗憾。灵达商务使用客服管理系统管理素有文档和客户数据，当然一切都是保密的。这意味着当系统会自动提示重要待办事项，哪怕是不同的顾问接管案例，所有信息会自动更新到最新状态。在上述案例中，如此重要的来自外专老师的要求是绝不会被忽视的！

 

Another similar case with missing material forgetting by client ends well somehow.

另一个相似案例也存在材料未补充，但是结局尚可。

 

 

This case is also about work permit extension. It was expected to be a easy case as all materials were ready, and the renewal should be done within a few days. However, when evaluating the case, officer raised an issue about a missing document from 4 years ago when the client first applied for work permit, the certificate of notarized education degree. 4 years ago the case was not handled by Reindeer Station and the officers can not explain (do not owe anyone explanation as a matter of fact) why the work permit was granted without this key document.

这个案例也是关于工作证延期的。因为素有相关材料都齐全，所有人都认为这次延期会很简单，只要几天就可以完成批复。但是，在审核材料的时候，外专老师发现4年前新办的时候一项重要材料没有在系统，客户的学历公证认证件。4年前的新办并不是灵达商务代办的，外专老师也没有解释（确实也不欠任何人解释）为何在学历公证认证件缺失的条件下依然成功新办工作证。

 

The client is getting the notarized paperwork but it takes time, this directly leads to result of turning a easy extension into a new application as the expiration date came earlier than the notarized paperwork.

客户立即着手办理学历公证认证件的手续，但是出件需要时间，这也直接导致了原本一件简单的延期变成了新办，因为原工作证到期时间早于拿到学历公证认证件的时间。

 

More service fee, more time and energy was put in, but silver lining is that everything is on track now. The lesson we can learn from the case is that never be so sure about the decision of authorities. It is clear that the officers are constantly learning and becoming more and more careful and professional. It is vital to keep your file on track and all information submitted to be consistent. One may say it is unfair that due to the missing document of 4 years ago to denial current extension. Well, in the end, visa is an act of sovereignty, the bureau owe no one explanation.

客人花费了更多的服务费，时间和精力，但是至少一切都在正常进展中。我们能从这个案例中学到的是，不要对权利机关的决定太过于自信。很明显的是，外专老师也在持续的学习变得更仔细且专业。把你提交的资料和文件保持在前后一致的状态非常重要。有人可能会认为因为四年前新办时缺失的文件导致如今不能正常延期这不公平。但是，签证是主权行为，外专不欠任何人解释。

 

 

These two cases are different because the first one never really acquired the work permit, yet the second one do get the work permit. Probably the officers decided that the first client should not be grant with a work permit even with all material submitted under current circumstances, and the second one is more qualified.

这两个案例最后结果不同是因为第一位客户从未取得工作证，但是第二位取得了工作证。可能办事老师认定第一位客户从一开始就不应该被获批工作许可，哪怕在所有材料都齐全的情况下，而第二位则符合签证条件。

 

 

In the end, Reindeer Station strongly advice you choose your agent carefully and keep up with the process in case any more documents were required or any special terms were addressed. It is always better to be careful than sorry, and never try your luck with authorities.

最后，灵达商务强烈建议慎重选择合作中介，并及时跟进最新政策变动以防任何材料需补充或特殊条款被引入。小心驶得万年船，前往不要在权利机构面前尝试运气。